Blackboard Mobile Resource Center

Blackboard Mobile Learn

I downloaded this app for free - why do I need to pay?

Last Updated: Dec 17, 2012 04:15PM PST
Mobile Learn is free to download because we wanted to make sure users could login to their schools successfully before asking them to purchase a Personal License. If we charged for the app, users may purchase it, search for their school, and find that their school has not yet started supporting Mobile Learn. We wanted to make sure all users who buy the app are getting the full Mobile Learn experience.
 
If you'd like to learn more about why we've made this change to a Personal License, click here for a letter describing our thoughts behind this big shift for Mobile Learn.
 

But wait, I used to access this app for free.  What happened?

If you used to be able to access your institution through Mobile Learn for free, but now are asked to purchase the Personal License, please read on for the most likely reasons for this change.
 
  • It's possible your institution used to license Mobile Learn on behalf of its students (a.k.a an "Institutional License"), but has decided to stop licensing the app. Institutions have always had the option to purchase the app for their students - if the institution chooses not to, students and teachers are now presented with the choice to purchase access to their school through the app.
  • If you attend multiple schools, one of your schools may license the app, but the other does not. You will need to purchase a license to access the school that does not have an Institutional License.

 

Server Status



Contact Us

  • Send us a message